E-commerce
Shipping notification
A shipping notice template for letting customers know an order is on the move.
Template Gallery
Live preview
5 placeholders
Hi , Good news — order has shipped with UPS. You can follow the shipment here: . If the scan does not update after 4/30/2026, reply and I will take a look. Best, Store Team
Copied!
When to use this template
When to use this template
Use this when you want a clean shipment update that pairs the carrier detail with a direct tracking path and a clear support fallback.
How to customize
Choose the correct carrier, paste the tracking URL, and set the escalation date to the point when a missing scan would justify manual follow-up.
Tips
- Paste the live tracking URL so the customer does not need another follow-up.
- Use the date field as the first escalation checkpoint, not the estimated delivery day.
Template Gallery
Related templates
E-commerce 4 placeholders
Order confirmation
A confirmation template for acknowledging a placed order and the next delivery milestone.
Use this template
E-commerce 5 placeholders
Delivery confirmation
A delivery confirmation template for checking in after the package shows as delivered.
Use this template
E-commerce 5 placeholders
Return label instructions
A return-label template that explains how to send an item back with the right carrier method.
Use this template